The passenger/student is my first or only collection
Please ensure that you knock on the door or ring the bell and wait 5 minutes to allow them to come out to you. If there is still no sign of your passenger or student then you should cancel your trip.
I already have a passenger/student in my vehicle
You should wait 5 minutes to allow your next passenger or student to come out to you. Please DO NOT exist your vehicle and leave the child unattended.
I have a passenger assistant
If you have have a passenger assistant in the vehicle and one of you can remain with any child passengers, then the other can exit the vehicle to knock on the door or ring the bell. Please DO NOT leave the child unattended, either your or your passenger assistant needs to remain in the vehicle with any children.